Pillar #7 of 16
Hero Workmanship Warranty
Every completed job carries a minimum 90 days workmanship warranty from your assigned Hero. HALOFIX sends your claim to the Hero who did the work. The Hero can accept it and commit to a return visit within 24 hours. If the Hero does not accept, HALOFIX reviews the claim by hand and contacts the Hero. A warranty claim is remedied by the Hero coming back to fix the work. A warranty claim does not pay money. If the Hero still refuses, HALOFIX can open a dispute for you. Money back is decided only in a dispute. HALOFIX does not warrant parts. A parts warranty, if there is one, comes only from the Hero and is stated on the Hero's invoice. Documents are stored in your Vault for up to 7 years, or until you delete your account. All warranty terms are documented in plain language.
Book with a Hero warranty ->The Standard
Every job includes a 90 days workmanship warranty from your assigned Hero: if the work fails, the Hero comes back and fixes it.
What this means for you
90 days minimum Hero workmanship warranty on every completed job.
If the Hero still refuses, HALOFIX can open a dispute for you. Money back is decided only in a dispute.
Frequently Asked
How do I file a warranty claim?
What if the original Hero refuses to fix it?
How long are warranty documents kept?
Related on HALOFIX USA
See Hero Workmanship Warranty in action.
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